Empório Jardim
Empório Jardim in Rio de Janeiro offers a charming café experience with delicious food options ranging from pão de queijo to gourmet sandwiches, all in a beautifully decorated space. While some visitors praise the excellent brunch selection and fresh baked goods, be aware that service can be inconsistent, particularly for non-Portuguese speakers.
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3 months ago
this experience at this place has by far been the WORST SERVICE I’ve ever experienced. My husband and i ordered food using an English menu list. We waited for a long time before I had to signal a waiter (a young man) to take our paper with our orders marked on it. In hindsight, maybe this would have been a warning sign already. We initially received one water bottle when I clearly wrote two on the order. And then… we waited for 45 minutes and there was still no sign of our order. And no one came to check??? I was staring at the waiters and waitresses at the 30min mark, but no one even bothered to come by. We noticed a few people coming and leaving after being notified something about the kitchen. Then my husband went to ask the staff and they told us we only ordered water. This is impossible: 1. How can they miss ALL of the other food items we ordered but just managed to see the drinks on the same piece of paper?! 2. If there are some items are not available to order, why did NO ONE notify us after we placed our order??! 3. 45 MINUTES. We waited for 45 minutes until we had to ask ourselves about our order because no one bothered to ask why we were sitting there with our drinks for so long. Super slow service. And after all of that, in order to placate us, they said our drinks were for free (two bottles of 300ml of water). Wow, what a big consolation that was. I have never even been so angry and upset at an experience and i consider myself a calm person. Ruined my whole day. Visit was on 3rd March 2025 at around 3pm. First and LAST visit. Will definitely not recommend this restaurant to anyone.
a month ago
Not recommended. One menu pice of paper for everyone is a horrible idea, the waitress and all service disorganized, poor and bad food presentation.
a year ago
Pão de queijo and croque madam were absolutely delicious! Favorite breakfast we had in Rio. Visiting from USA 🇺🇸
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