Gaeta Gelato
Gaeta Gelato in Reykjavik offers authentic, high-quality gelato with a variety of delicious flavors including excellent vegan options. Despite some inconsistent service experiences and operating hours, visitors praise the gelato's authentic taste and reasonable prices, making it a popular sweet treat destination for tourists exploring Iceland's capital.
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a week ago
It’s a shame I can’t give zero stars. I arrived at the shop at 22:10 to order some ice cream. From the start, I was greeted with rudeness when I asked if they still had large cups. I went ahead and ordered what was available, but things only got worse from there. A friend of mine was choosing her flavors and was rushed by a very rude woman behind the counter, who clearly wanted to close early — despite the door stating the place is open until 23:00. Another customer trying to pay with cash was also rushed in an equally unpleasant manner. I chose to eat my ice cream inside and observed how every single customer after me was treated. Honestly, I’m shocked this woman still works there. I can only hope she’s the owner, because if she’s an employee, it’s unacceptable for any business to tolerate that kind of attitude. Later, a family came in and asked for large cones — something the shop advertises. The woman tried to discourage them, saying it wasn’t a good idea. They insisted and were eventually served, but not without being treated poorly. The service was absolutely appalling. I love Iceland and I travel the world for work — I’ve never experienced service this bad. It’s such a shame that in a city known for its warmth and kindness, a place like this shows so little care for the people walking through its door.
a year ago
Great vegan options and every one tastes very good. Welcoming staff and quick service. We tried half and half flavors and worked very well.
2 months ago
We liked it the first time we came Tuesday night, and we decided to come back again a couple of days later after dinner. It was supposed to be opened Sunday March 30 until 10 pm. We made it there, braving the rain and strong winds. It was closed at 7:30 pm.
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